Last updated: September 1, 2025

Kohi Club (“we”, “us”) operates kohi.club. This Privacy Policy explains what we collect, how we use it, who we share it with, and your choices.

Information we collect

  • Order & account data: name, email, phone (optional), billing/shipping address.
  • Transactional data: products purchased, order totals, payment status (processed by our payment partners; we don’t store full card numbers).
  • Device & usage data: IP address, browser, pages viewed, cookies, pixels, approximate location.
  • Marketing preferences: newsletter opt-ins, email opens/clicks.

How we use your information

  • Fulfill and deliver orders; provide support and order updates.
  • Personalize your experience and product recommendations.
  • Fraud prevention, security, and site performance.
  • Marketing communications (if you opt in) and measurement.
  • Legal compliance and record-keeping.

Sharing & processors

We share data with trusted service providers solely to run our store:

  • E-commerce & hosting: WooCommerce/WordPress and web host.
  • Payments: our payment processors (they receive payment data directly).
  • Fulfillment & shipping: Temecula Coffee Roasters and parcel carriers (they receive order and shipping details to roast, pack, and ship).
  • Email & marketing automation: Klaviyo (stores your email, sends our emails, uses cookies/pixels for opens/clicks and on-site personalization).
  • Analytics & performance tools: to understand site usage.

We don’t sell personal data. If we engage in cross-context behavioral advertising, California residents may opt out (see “Your rights” below).

Cookies & tracking

We use essential cookies (site functionality) and, with consent where required, analytics/marketing cookies and pixels (including Klaviyo).

  • Manage cookies via our banner and your browser settings.
  • Emails may contain tracking to measure opens/clicks; you can unsubscribe anytime.

Data retention

Order records are generally kept for tax/accounting purposes. Marketing data is retained until you unsubscribe or request deletion.

Your choices & rights

  • Access / delete / correct: email [email protected].
  • Unsubscribe: use the link in any marketing email.
  • California/EEA/UK: you may have additional rights (access, delete, correct, limit use, opt out of “sale/share” for cross-context ads). To exercise, email [email protected]. If applicable, use “Do Not Sell/Share My Personal Information” in our footer.

Children

Our site isn’t intended for children under 13, and we don’t knowingly collect their data.

Security

We use reasonable administrative, technical, and physical safeguards. No method is 100% secure.

Changes

We’ll post updates on this page and revise the “Last updated” date.

Contact: [email protected]